Interviews, insight & analysis on Ecommerce

DTC

The future of Ecommerce is conversational

Many brands in the UK are overlooking the potential of ‘conversational commerce’, despite the fact this is a smartphone-first market, writes Anup Khera of Attentive.

Strategy

Taming the wild west of retail media: The good, the bad and what’s next

Whilst ecommerce giant Amazon is the dominant retail media player – currently accounting for 77.7% of US digital retail media spend – many retailers have now entered the media space motivated by the ability to capitalise on their consumer data and unique inventory to create an additional revenue stream.

Strategy

Ecommerce is transforming bricks-and-mortal retail in unexpected ways

Nobody would dispute the fact that these are incredibly tough times for physical retail stores but we could argue that Ecommerce is contributing to the UK’s thoroughfares up and down the country gradually becoming a whole lot more interesting, writes Glynn Davis of Retail Insider…

Strategy

Empowering your team through enablement

Consistent success is most frequently found within organisations where sales leaders are committed to an ongoing culture of coaching, writes Andy Champion of Highspot…