Interviews, insight & analysis on Ecommerce



The untapped potential of the eGreetings market

COVID-19 came as a rude awakening to the greetings industry. Highlighting the demand for online greetings, investors are seizing the opportunity and backing digital offerings.

Customer Experience

The experience evolution

There was no theory, prediction or any amount of planning that could account for the impact the pandemic would have on the experiential sector in 2020.