Retailers selling internationally must harness diverse payment systems
August 17, 2022
Tony Preedy, Managing Director at Fruugo, explains the importance of diverse payment systems in cross-border retail.
General Retail
Retailers selling internationally must harness diverse payment systems
August 17, 2022
Tony Preedy, Managing Director at Fruugo, explains the importance of diverse payment systems in cross-border retail.
Strategy
Even in the ecommerce era, creative is still king
Traditional brick-and-mortar stores are embracing Ecommerce in unprecedented numbers as they attempt to capitalize on consumers’ dash to digital during the pandemic, writes Hakan Özçetin of Realtime Agency…
ECA Staff
August 16, 2022
Customer Experience
The ‘store squeeze’ is accelerating UK retailers’ tech roadmaps, research from Pricer reveals
The squeeze on stores is putting pressure on bricks-and-mortar estates to perform more digital roles and support ecommerce operations, according to research from Pricer…
Michael Feeley
August 15, 2022
Strategy
Upskilling workers is crucial to success in a post-physical retail landscape
Shopper expectations have been elevated by the boom in Ecommerce during the pandemic, writes Ali Rezvan of Microsoft UK..
ECA Staff
August 11, 2022
Strategy
UK retail workers remain loyal to industry, but retailers need to invest beyond pay
The UK’s frontline retail workforce want to build lasting careers with their employers, with 58% planning to stay in the industry for four or more years, according to research from YOOBIC…
Michael Feeley
August 10, 2022
Technology
To know them is to serve them: why the future of customer experience is collaboration
Post-covid consumers are looking for relevance in their engagements with brands, writes Matthew Finn of Astound Commerce…
ECA Staff
August 9, 2022
Marketing
TV to TikTok: How social has changed TV shopping forever
Video-sharing platform TikTok – which has over 1bn users worldwide – has launched TikTok Shop, writes by Angharad Salazar Llewellyn of We Are Social…
ECA Staff
August 4, 2022
Customer Experience
The new era of retail: It’s not offline vs. online, it’s offline and online
Manlio Romanelli, President of M-Cube, explains how retailer can balance online and offline to provide the best customer experience.
ECA Staff
August 2, 2022
Marketing
‘K-Shaped’ consumers willing to pay for better product info
A majority of UK shoppers would pay more for products carrying better quality product information, new data from Akeneo has revealed…
Michael Feeley
August 2, 2022
Customer Experience
Cost-of-living crisis increasing reliance on ecommerce
UK consumers are continuing to increase their spending online, despite the impact of the cost-living crisis and inflation, according to research from Digital River and Opinium.
Tyrone Stewart
August 2, 2022
Marketplaces
Personalisation gap persists as UK retailers’ stumble over cross-channel engagement
Irrelevant content and inconsistent cross-channel communications top shoppers’ personalisation peeves, the latest research from insights-led customer engagement platform, MoEngage, has revealed…
ECA Staff
August 1, 2022
Strategy
Data: the past, present and future of the ecommerce boom
Davide Villa, Director of Business Development EMEAI at Western Digital, explains the importance of data-driven insights to the future of ecommerce.
ECA Staff
August 1, 2022
Marketing
Make social commerce a success with shoppable content
If a brand can reduce friction in the shopping experience they make it more likely that a consumer will carry through to a purchase. It’s also true of the latest addition to commerce: social shopping, writes Gavin Stirrat of Adimo…
ECA Staff
July 29, 2022
