Strategy
4 predictions for the future of ecommerce
Daniel Alonso, VP – QCommerce at Glovo, shares his thoughts on the direction that ecommerce is heading.
ECA Staff
April 5, 2022
News
Customer Experience
Social media is not the place for social commerce
Social commerce is already massive and Accenture has predicted that it will be worth $1.2 trillion by 2025, growing three times faster than traditional e-commerce. It also claimed that by 2025, social will comprise no less than 17% of all e-commerce sales.
Justin Pearse
April 4, 2022
Strategy
Organised chaos, how data management solves information pandemonium
Working effectively with information systems in modern cloud-native enterprises across a massively diverse data topography requires a comprehensive approach to information management…
ECA Staff
April 1, 2022
General
How We Built It: KeepCup co-founder and managing director, Abigail Forsyth
KeepCup has been on a mission to eliminate single-use plastic since launching the world’s first barista standard reusable cup in 2009
Andy Oakes
April 1, 2022
Payments
Poor payment experiences cause 62% of luxury brand consumers to shop elsewhere
Frustrations with card payments, such as slow authentication checks and concerns around fraud, have left luxury retailers seeing a dramatic increase in basket abandonment
Andy Oakes
March 31, 2022
DTC
How We Built It: The Wellbeing Sisters
We ask Natasha Gold and Jessica Conrad-Pickles, founders of The Wellbeing Sisters about the story behind the brand
Andy Oakes
March 30, 2022
DTC
How We Built it: Olivia Burns, Founder of Olivia’s Haven
Olivia’s Haven is a digital-first, luxury home fragrance brand based on the North Coast of Northern Ireland.
Andy Oakes
March 30, 2022
Technology
InMobi Commerce enables industry-first Shoppable Video for retailers
InMobi has launched InMobi Commerce, a suite of product discovery and monetization solutions for retailers and ecommerce companies.
Michael Feeley
March 30, 2022
Marketing
The importance of an omnichannel strategy for digital brands (aka.. diversifying income streams)
Being omnichannel is all about moving beyond your ecommerce website or marketplace listing to explore additional channels. The ultimate customer experience is the channel-less experience
Andy Oakes
March 29, 2022
General
BigCommerce releases Multi-Storefront functionality
Open SaaS ecommerce platform BigCommerce has released Multi-Storefront, a new feature that helps enterprise merchants to create and manage multiple storefronts within a single BigCommerce store.
Michael Feeley
March 29, 2022
Customer Experience
UK’s brands fail to improve on post-purchase experience year on year
The study conducted by parcelLab found that 79% of retailers fail to communicate after dispatch.
Andy Oakes
March 29, 2022
DTC
ESW announces alliance with UPS to offer brands faster DTC access in international markets
Through this new bundled offering, it is claimed that UPS customers and ESW clients will see ‘significant capabilities to deeply localize their online shopping experience and leverage UPS’s global transportation and customs brokerage platform for delivery’.
Andy Oakes
March 29, 2022
