Interviews, insight & analysis on Ecommerce

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Marketing

What we can learn from Spotify about personalisation

Some vital tips, based on Spotify’s sensational success, on how to attract more customers to online business by creating a more compelling, creative, and human ecommerce experience.
 

Marketing

Glynn Davis: It’s winner-takes-all in the takeaway delivery sector

As things have opened up we’ve reverted back to our previous behaviour and take-away food deliveries are again off the menu in my household. It would seem that we are the exceptions among the bulk of the UK population because delivery and take-away sales still remain at more than twice the level seen before Covid-19.

Payments

PSD2 one year on. What have we learned?

If merchants are unprepared for PSD2 and SCA, they may make suboptimal decisions in balancing the risk and friction of their online payments

Responsible Business

Myth-busting: the key to addressing advertising’s approach to sustainability

Because of the nature of digital, ad tech can realistically claim to be the most measurable channel, as well as delivering greater reach than its offline counterparts. And because it is virtual, it’s surely more sustainable and eco-friendly too. Pixels good, paper bad.But scratch a little harder and we see it’s not quite so straightforward.

Responsible Business

What being consumer-led means for businesses in 2022

We love something different every now and again. Maybe it’s in our endless pursuit of happiness or motivation. Maybe it’s ADHD slowly catching up with our internet-overused minds. Whatever it is. We simply cannot stand being inert. Right