89% of consumers have altered their shopping habits in response to the cost-of-living crisis, according to Manhattan Associates research.
89% of consumers have altered their shopping habits in response to the cost-of-living crisis, according to Manhattan Associates research.
UK consumers were too hot to shop during the recent heatwave, with online revenues and footfall declining, according to the latest data from customer engagement platform, Wunderkind, and shopper traffic analyst, Sensormatic Solutions.
A new survey of US and UK senior marketing and sales professionals, commissioned by Leadfeeder, has revealed that 82% of B2B companies continue to find lead generation a challenge, with enterprises of over 250 employees more likely to describe it as a “large challenge” than SMEs.
44% of retail leaders say they don’t have enough staff to support the upcoming peak season, and need to staff up. That’s according to new data from Delivery Experience Platform Sorted, which found that retail customer service and operations managers believe they are understaffed for the upcoming ecommerce rush, with 52% fearing service levels will drop as a result.
Consumers want to see more post-purchase photos and videos from other customers online to reduce the likelihood of them returning products, according to Nosto research.
Consumers are spending less and becoming more selective with their purchases, according to new data from delivery experience platform Sorted.
Three-fifths of UK consumers are now buying at least some of their groceries online, with 16% of them doing all or most of their shopping digitally, according to research conducted by Spryker and Appinio.
Real-time shopper data released by shopping technology platform Adimo has revealed that meat alternative brands have seen a 108% YoY uplift in engagement, from January to April 2022, as a result of marketing activity…
Most brands are investing the biggest portion of their budget into social media, despite it being the channel least trusted by 30% of consumers, according to a survey conducted by Mention Me and OnePoll.
Sales of gift cards have accelerated in the UK, with nearly two-thirds (61%) of consumers purchasing the same or more in 2021 compared to 2020, according to a survey released by Fiserv, Inc…
Gen X consumers, the demographic aged between 41-56, are increasingly shopping direct-to-consumer (DTC) and cross-border online, according to ESW’s ‘Global Voices: 2022’.
Though online sales fell 28% in the first quarter of 2022, versus the same period last year, the ecommerce space is actually 11% up on where it was before the pandemic.
Frustrations with card payments, such as slow authentication checks and concerns around fraud, have left luxury retailers seeing a dramatic increase in basket abandonment
