Most shoppers have adapted their behaviours in response to cost-of-living crisis
89% of consumers have altered their shopping habits in response to the cost-of-living crisis, according to Manhattan Associates research.
89% of consumers have altered their shopping habits in response to the cost-of-living crisis, according to Manhattan Associates research.
89% of consumers have altered their shopping habits in response to the cost-of-living crisis, according to Manhattan Associates research.
The study conducted by parcelLab found that 79% of retailers fail to communicate after dispatch.
The most prevalent type of fraud continues to be online payment fraud, with 20% more businesses seeing an increase in the area in 2021, according to Ravelin research.
Research challenges the assumption that every site visitor is a potential customer.
The data shows romantic partners are still struggling to find the right gift for their significant other on Valentine’s Day.
73% of people are now actively shopping on social platforms, according to research from Bazaarvoice’s Influenster community.
The data shows that slow response time is the leading contributor to a negative experience
90% of UK consumers would leave a brand they are loyal to after just two or three bad customer service experiences, according to Emplifi research.
Visa surveyed 2,250 small business owners across Brazil, Canada, Germany, Hong Kong, Ireland, Russia, Singapore, UAE, and the US.
A asked Acorn-I to look at the data around Black Friday sales on Amazon and give us the headlines around what really happened
UK retailers could see a sharp decline in impulse purchases amidst supply chain issues.
22.05% of shoppers now consider how carbon friendly a delivery will be, according to research from Money.co.uk.
Shoppers are spending more money in-app, but they’re also spending more of their time in-app overall per day
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