Interviews, insight & analysis on Ecommerce

Technology

Technology

Real-time protection for real-time payments

The arrival of new payment types and digital experiences used in the past year – for instance increased use of mobile wallets and Buy-Now-Pay-Later services – has provided an opportunity to accelerate the growth path for real-time payments.

Technology

Humans vs. AI – can you tell the difference?

As consumers quickly adapt to getting help from their personal assistants, it is leading to a shift in consumer behaviour. Recent research found that nearly a third (30%) of consumers that own smart devices use them to shop and order from.

Customer Experience

Maximising technology to optimise customer experience

A successful ecommerce site will also ease the purchasing process: from identifying a product, and checking it’s in stock, through to buying it and having it delivered to your home at a convenient time.

Technology

Boomers get onboard with cross-border ecommerce

Baby Boomers are buying from international ecommerce sites in increasing numbers, but have a distinctly different set of purchasing preferences from younger consumers.