Interviews, insight & analysis on Ecommerce

Technology

Technology

Glynn Davis: Robotics plays an increasingly important role in the retail sector

We only need to go back to early 2020 to find that a major worry in the retail industry was the forecasted loss of jobs due to robotics and automation, with the BRC (British Retail Consortium) predicting 370,000 roles would become extinct by 2025 as a result of the advance of technology automating a plethora of roles.

Technology

The role of data science in the future of ecommerce

The rapid shift to online was particularly prominent within areas such as the beauty sector. Traditionally reliant on in-store samples to get customers to try new products or switch brands, lockdown meant that this experience had to move online – and quickly.

Technology

How SEOs can make AI work for them

AI is not just there for the nasty things in life like underpinning Google’s anxiously awaited algorithm updates. More and more, the technology is being harnessed to change the way SEOs work – helping them ensure Google gets it right with their content.

Technology

AI-powered retail transformation for growth & profitability

Despite stores reopening, customers have grown accustomed to the convenience of eCommerce and this is pushing retailers to re-evaluate how their offerings stack up in the omnichannel customer experience journey.