Interviews, insight & analysis on Ecommerce

Research

Strategy

It’s time to unleash retail loyalty

Dimitri Kyprianou, Managing Director at Go Inspire CX, asks how retailers will walk the tightrope between customer acquisition and retention in the harsh months ahead?

General

UK retailers close out 2022 with strong online sales

A Boxing Day boost helped retailers defy cost-of-living warnings on Christmas performance and close out a strong end to Peak Trading 2022.  Digital revenues in the last week of December rose +26% year-on-year, according to the latest data from Wunderkind…