Interviews, insight & analysis on Ecommerce

Customer Experience

Customer Experience

Marcus Oughton, Head of Ecommerce, Clarks on the future of ecommerce

In this series, ECA is talking to the heads of ecommerce at agencies and brands to find out what the industry’s leading players think about the future of the ecommerce industry. Next up is Marcus Oughton, Head of Ecommerce, Clarks UK & EMEA.

Customer Experience

Shopfitters of the world, unite and take-over…

Tesco’s launch of its first checkout-less store is a UK retail milestone. It comes at a time when many retailers are exploring innovations in their physical retail space.