Though online sales fell 28% in the first quarter of 2022, versus the same period last year, the ecommerce space is actually 11% up on where it was before the pandemic.
UK home improvement retailer B&Q has unveiled a new ecommerce strategy, with the launch an expanded online marketplace.
The most prevalent type of fraud continues to be online payment fraud, with 20% more businesses seeing an increase in the area in 2021, according to Ravelin research.
73% of people are now actively shopping on social platforms, according to research from Bazaarvoice’s Influenster community.
90% of UK consumers would leave a brand they are loyal to after just two or three bad customer service experiences, according to Emplifi research.
Andre Hordagoda, Co-CEO & Co-founder of Go Instore, looks at how the highstreet can harness data to better serve customers.
Try On for Home Decor enables users to virtually place items around their homes using the Pinterest Lens camera.
Visa surveyed 2,250 small business owners across Brazil, Canada, Germany, Hong Kong, Ireland, Russia, Singapore, UAE, and the US.
As we wave goodbye to another difficult year, we, here at Ecommerce Age, prefer not to dwell on the past and instead look to the future.
Ed Whitehead, Managing Director, EMEA at Signifyd, explains how automation can help to tackle online retail fraud.
22.05% of shoppers now consider how carbon friendly a delivery will be, according to research from Money.co.uk.
Emplifi and Forrester Consulting found that less than 30% of brands prioritise customer engagement in their social commerce strategy.
