
Shoppers are leaving brands due to paid returns
The SAP Emarsys study found that 26% of UK adults have switched from a brand that introduced returns charges.

The SAP Emarsys study found that 26% of UK adults have switched from a brand that introduced returns charges.

The THG Ingenuity platform will leverage LiveRamp’s Safe Haven solution to improve insight into the full customer journey through privacy-conscious and configurable collaboration.

The Shopify ‘Conscious Commerce’ report found that 62% of consumers won’t compromise on sustainability, despite the ongoing cost-of-living crisis.

According to research from Treasure Data, 25% of Brits intentionally provide false data to brands, while 47% try to withhold personal data.

90% of consumers in the UK and US have said they will be cautious about shopping with a retailer that charges for returns this festive season, according to research from FarEye.

Pendragon CMO, Kim Costello, shared how the car retailer delivers for customers in the post-pandemic world at Sitecore Symposium 2022.

Health and beauty retailer Boots has partnered with Uber Eats, offering delivery of beauty essentials and healthcare products in ‘as little as 30 minutes’.

Fashion brands are using the most online trackers for advertising, and sharing significant amounts of data with third parties, according to a new index launched by Empathy.co.

Consumers will prioritise bargains, close loved ones and hybrid shopping experiences this festive season, as the cost-of-living crisis increasingly puts a strain on people’s finances, research from Havas Media Group UK has found.

As inflation and the cost-of-living crisis takes its toll, UK consumers are going to prioritise value for money and thoughtful gifting this festive season, according to research from eBay Ads UK.

Health and beauty retailer Boots has expanded its partnership with Deliveroo, meaning that customers can now get products delivered to them from 125 stores across the UK.

eBay has been named as the global headline partner for Purple Tuesday, a social movement and change programme initiative focused on improving the customer experience for disabled people.
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