General
Are free returns a thing of the past?
The cost of processing returns, restocking items, and reselling is a double whammy, eating into retailers’ profit margins and resulting in higher prices for consumers.
April 24, 2023
Andy Oakes
Strategy
Why alternative lending could be the best option for ecommerce businesses
There are several reasons why alternative lending options offer better value to ecommerce businesses, such as a lack of collateral compared to traditional brick-and-mortar businesses, having lower credit scores or shorter operating histories, needing a faster cash influx or requiring specialised financing solutions.
April 14, 2023
Technology
How can retailers assure peak network and application performance?
The increase in online shopping has led to a steady rise in network traffic, which in turn has affected websites’ performance due to packet loss and latency, as well as bottlenecks in throughput. What’s more, shipping nightmares have become far more commonplace, caused by a spike in order volumes
April 11, 2023
Payments
VAT in the Digital Age: How revolutionary will the EU’s new plan for VAT be?
In December last year, the European Commission unveiled one of the biggest VAT reform proposals of the 21st Century. Titled VAT in the Digital Age, or ViDA, the three-part proposal aims to take a hardened stance on VAT fraud, along with improving VAT efficiency through real-time reporting and e-invoicing
April 6, 2023
Logistics
The demand for clearance stock: How retailers can make a return on customer returns
What retailers are learning is that inventory that would ordinarily take up warehouse space, or otherwise discarded via landfills, can now be put back into use via B2B online auctions
March 27, 2023
DTC
How We Built it: Ali Wasfy, CEO of Wild Science Lab
Ali Wasfy gives us the lowdown on his pioneering personal care brand
March 24, 2023
Strategy
Cross border commerce: Opportunities across the sea
With such a large proportion of businesses looking to expand their territories, it is important to understand both the opportunities and the difficulties associated with doing so.
March 21, 2023
Marketing
Why a three-pronged approach is the only way to optimise website health
10% of ecommerce revenue is lost each year due to website performance issues. With the ecommerce market set to grow by 50% between today and 2025, there are simply millions of pounds being lost to avoidable problems.
March 15, 2023
Strategy
To integrate or launch a standalone consultancy?
Which agency model works best when working with clients on Amazon?
March 6, 2023
DTC
How We Built It: Sophie Mercer, Founder & Designer for Eqcouture, the equestrian sports luxe fashion brand
We ask Sophie Mercer, Founder of Eqcouture how she built her equestrian sports fashion brand
January 31, 2023
General
Buy now, pay later… But at what cost to your business?
It is estimated that BNPL debt accounts for up to 30 per cent of some online retailers’ sales, with the BNPL provider carrying the credit risk for a small processing fee and a slice of the transaction. This provides retailers with all the rewards and none of the risks, in theory. Yet when it comes to returns, the process is often convoluted
January 27, 2023
Responsible Business
The impact of the cost-of-living crisis on ecommerce businesses
Ecommerce might see a slight slowdown in growth, but there are still opportunities for online stores to meet consumer demand. For many, it’s a case of rethinking strategies and refocusing to align with a changing consumer mindset.
January 17, 2023
