Interviews, insight & analysis on Ecommerce

Ecommerce Age

Are free returns a thing of the past?

The cost of processing returns, restocking items, and reselling is a double whammy, eating into retailers’ profit margins and resulting in higher prices for consumers.

Ecommerce Age

Why alternative lending could be the best option for ecommerce businesses

There are several reasons why alternative lending options offer better value to ecommerce businesses, such as a lack of collateral compared to traditional brick-and-mortar businesses, having lower credit scores or shorter operating histories, needing a faster cash influx or requiring specialised financing solutions.

Ecommerce Age

How can retailers assure peak network and application performance?

The increase in online shopping has led to a steady rise in network traffic, which in turn has affected websites’ performance due to packet loss and latency, as well as bottlenecks in throughput. What’s more, shipping nightmares have become far more commonplace, caused by a spike in order volumes

Ecommerce Age

VAT in the Digital Age: How revolutionary will the EU’s new plan for VAT be?

In December last year, the European Commission unveiled one of the biggest VAT reform proposals of the 21st Century. Titled VAT in the Digital Age, or ViDA, the three-part proposal aims to take a hardened stance on VAT fraud, along with improving VAT efficiency through real-time reporting and e-invoicing

Ecommerce Age

Buy now, pay later… But at what cost to your business?

It is estimated that BNPL debt accounts for up to 30 per cent of some online retailers’ sales, with the BNPL provider carrying the credit risk for a small processing fee and a slice of the transaction. This provides retailers with all the rewards and none of the risks, in theory. Yet when it comes to returns, the process is often convoluted

Ecommerce Age

The impact of the cost-of-living crisis on ecommerce businesses

Ecommerce might see a slight slowdown in growth, but there are still opportunities for online stores to meet consumer demand. For many, it’s a case of rethinking strategies and refocusing to align with a changing consumer mindset.