89% of consumers have altered their shopping habits in response to the cost-of-living crisis, according to Manhattan Associates research.
89% of consumers have altered their shopping habits in response to the cost-of-living crisis, according to Manhattan Associates research.
A newly published report has revealed that, for the first time, relevance of received messages (55%) has become the leading reason consumers like brand emails, even surpassing discounts and offers (53%).
According to a new VCCP Collaborative report, post-Covid rebound Britain is redrawing the nation into new ‘tribes’ along complex psychological lines, with major long-term impacts on consumer behaviour.
Data from parcelLab has revealed that poor checkout experiences, including a lack of one-click or quick payment options, are losing retailers online conversions.
Research from customer engagement platform Braze has revealed that only four in 10 (41%) UK companies exceeded their revenue goals in 2020.
60% of customers globally are unsure if they would make the same purchase decision if given the opportunity to do it again, according to a new report from global marketing agency R/GA.
People who ‘love’ a brand are three times more likely to recommend it to others and will tolerate it making twice as many mistakes as any other before taking their custom elsewhere, according to a new report from Energy PR.
Decreased consumer demand for cosmetics
New research and insights from
Newly-published research from the Data
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Technology companies dominate the top
Consumers will be more open
