Interviews, insight & analysis on Ecommerce

Ecommerce Age

Glynn Davis: a new dawn for ecommerce

Glynn Davis is one of the UK’s most knowledgeable and experienced retail journalists and Ecommerce Age’s new monthly columnists.

Ecommerce Age

Humans vs. AI – can you tell the difference?

As consumers quickly adapt to getting help from their personal assistants, it is leading to a shift in consumer behaviour. Recent research found that nearly a third (30%) of consumers that own smart devices use them to shop and order from.

Ecommerce Age

Maximising technology to optimise customer experience

A successful ecommerce site will also ease the purchasing process: from identifying a product, and checking it’s in stock, through to buying it and having it delivered to your home at a convenient time.

Ecommerce Age

Break the border: cross-border ecommerce flourishes

Crises like Covid cause countries and their people to look in rather than out, as you might expect as this all comes down to the health of each and everyone else. But this inward thinking can extend to all areas of life and business, with the result that opportunities available now and after the crisis can be missed.

Ecommerce Age

The rebirth of local marketing

Control vs Exposed (CvE), Just Eat, Boots, RoC Skincare International, A-Plan Insurance, and Made.com discuss how brands can best use local marketing to better engage with consumers.

Ecommerce Age

Life on the digital high street

The future of the High Street retailer looks challenging, but we plan to dig out and share stories and lessons from those traditional retail businesses adapting and pivoting their way back to growth.