Izabela Catiru, Product Manager, ChannelAdvisor, shares advice on how brands can set themselves up to provide outstanding online customer experience.
Julien Rio, Senior Director of Marketing at RingCentral, shares a two tired approach to help customer service succeed in the festive period.chrs
Gordana Buccisano discusses her new role as Chair of the World Media Group, and talks through how she’s planning out their three year strategy.
Luxury brands that think global and act local are finding growth in the midst of a crisis.How will this thinking work for them longer term, asks Tommy Kelly
By Gareth Leeding, Executive Creative
Over the past couple of years, any digital marketing campaign or customer experience platform worth its salt has had at least some emphasis on personalisation.
Compared to previous years, the hospitality industry of 2020 is almost unrecognisable.The industry faces new challenges but also new opportunites for change
OMG Transacts top five tips to ensure your business is ready for the expected traffic and sales increase in Q4 on Amazon.
After two decades of relentless progress, personalisation reigns supreme at the top of digital advertisers’ wish lists.
Only those firms which adopt an agile approach, allowing them to pivot swiftly in times of change, will survive the current storm.
From Psychology Today to Forbes, people have been looking at whether working from home favours extroverts or introverts more.
Why B2B brands are looking to humanise their marketing models, the challenges they face, and how they are doing it successfully.
