From supply chain disruption to inflationary pressures and cost of living crises, it has been far from smooth sailing for retailers, who now have another pressing issue to contend with: the staff engagement crisis.
InPost the automated parcel machine (APM) service provider has announced that after a successful trial, InPost Lockers will be rolled out at approximately 300 bp service stations across the UK. Prominent locations include Wandsworth, Glasgow, Ashford and Brentwood.
Being strategic with your returns process will entail both fewer instances of returns and cost savings on reverse logistics to strengthen your bottom line.
We talk to Mark Jankovic, CEO of Delphis Eco, the green cleaning brand
Advertising spend on brand objectives has spiked among ecommerce companies in Q1 2023, up 158% year-over-year and 6% quarter-over-quarter, growing much faster than performance objectives in the latest three-month period
Integrated digital capabilities are a critical component in the transformation of ecommerce, particularly with the continued growth and innovations witnessed in AR and AI.
Joshna tells us about her mission to make art accessible, affordable, and a viable career for artists.
The reopening of China provides an immediate commercial boost to brands and retailers but it also provides important lessons on how to meet the needs of customers in other, fast-growing cross-border territories
Mobile apps are now a fundamental component of retail, as they provide customers with a convenient and engaging way to shop from their phones. The past couple of years has been rocket fuel for digital transformation, providing an opportunity for the retail industry to innovate.
InPost, Europe’s leading automated parcel machine (APM) service provider, has today announced that it has successfully deployed its 5,000th locker unit in the UK
Two-thirds of customers will leave a negative review when their delivery is delayed or they receive an unsatisfactory response to a “where is my order” (WISMO) query, highlighting the critical role of real-time post-purchase delivery information and customer communication in avoiding potentially damaging negative online reviews.
In the lead-up to Mother’s Day, Arena will be broadcasting daily shows in which a florist will walk customers through arranging and creating a different Mother’s Day bouquet each day
