Ecommerce Age
EMEA brands are prioritising retention in 2023
Brands are tightening spending and prioritising customer retention, according to a new study from Braze and Wakefield Research…
ECA Staff
March 9, 2023
customer retention
Ecommerce Age
How brands can maximise their online revenues through app usage and customer retention
Arunabh Madhur, Regional VP & Head Business EMEA at SHAREit Group, discusses the importance of catering to specific consumer preferences.
ECA Staff
March 8, 2023
Ecommerce Age
Checklist for setting retention plans up for success in 2023
Charlie Casey, CEO and Co-founder of LoyaltyLion, shares six key steps to give retailers the best chance of driving customers through to loyal insider status this year and beyond.
ECA Staff
March 2, 2023
Ecommerce Age
5 top tips for recession-proofing with retention
Charlie Casey, CEO of LoyaltyLion, provides advice on how brands can win even in the face of a recession.
ECA Staff
December 15, 2022
Ecommerce Age
Customer retention: can the UK afford to be loyal to businesses and brands?
A combination of events over the past few years – ranging from COVID-19 to Brexit and the war in Ukraine – have left UK consumers facing inflationary pressures few have experienced in their lifetimes, writes James Hall, Commercial Director, Doxim…
ECA Staff
April 26, 2022
Ecommerce Age
Buyers’ remorse runs rampant as customer loyalty falters, finds R/GA research
60% of customers globally are unsure if they would make the same purchase decision if given the opportunity to do it again, according to a new report from global marketing agency R/GA.
ECA Staff
February 18, 2021
