Teaming your way through economic difficulty
September 11, 2023
Thomas Peham, VP of Marketing at enterprise CMS Storyblok explains why a multidisciplinary team approach can help drive innovation and improve efficiencies…
General Retail
Teaming your way through economic difficulty
September 11, 2023
Thomas Peham, VP of Marketing at enterprise CMS Storyblok explains why a multidisciplinary team approach can help drive innovation and improve efficiencies…
Customer Experience
CX remains top priority, but 94% of UK retailers fear cost of living impact on Christmas revenue
While delivering Customer Experience (CX) remains the top priority for retailers during peak trading, they may risk leaving future revenue opportunities on the table by not effectively capturing customer data, the latest research from insights-led customer engagement platform, MoEngage, reveals…
Michael Feeley
December 15, 2022
DTC
Glynn Davis: authentication, fulfilment and secure storage add up to second-hand success
Online trading in second hand items of all descriptions – especially those at the higher-value end of the market – is taking off, writes Glynn Davis of Retail Insider…
Glynn Davis
December 15, 2022
Strategy
5 top tips for recession-proofing with retention
Charlie Casey, CEO of LoyaltyLion, provides advice on how brands can win even in the face of a recession.
ECA Staff
December 15, 2022
Marketing
Filling the retail funnel with first-page SEO
Is Google the gift that keeps on giving to your business, or does it drive you to distraction? Garry Hamilton of Equator examines the latest trends in SEO for Ecommerce Age…
ECA Staff
December 14, 2022
Marketing
Millions of Brits are providing false data to brands
According to research from Treasure Data, 25% of Brits intentionally provide false data to brands, while 47% try to withhold personal data.
Tyrone Stewart
November 24, 2022
Marketing
Retail media networks: the future of digital marketing or simply a fad?
Graham Tricker, Commercial Director, UK at LiveRamp, explores the opportunity presented by retail media networks.
ECA Staff
November 18, 2022
Marketing
Retail media networks: a new opportunity emerging in ecommerce
Carly Donovan, Associate Partner at McKinsey & Company, explores the opportunity provided by retail media networks.
ECA Staff
November 17, 2022
Marketing
If at first you don’t succeed: how to revive an abandoned basket
For all retailers, abandonment is a constant source of frustration, but for brands in the luxury sector the figures are even more stark, writes Cian Agnew of Wunderkind International…
ECA Staff
November 17, 2022
Customer Experience
Returns policies could make or break retailers this festive season
90% of consumers in the UK and US have said they will be cautious about shopping with a retailer that charges for returns this festive season, according to research from FarEye.
Tyrone Stewart
November 10, 2022
Marketplaces
New Singaporean legislation to impact UK and EU exporters and Ecommerce businesses
Eurora Solutions, the provider of a leading AI/ML-powered (artificial intelligence/machine learning) cross-border trade compliance platform, has commented on the upcoming regulation changes in Singapore, which directly affects UK and EU companies exporting low-value goods to Singapore…
Michael Feeley
November 3, 2022
Strategy
Preparing for peak season — Four lessons for heading into Black Friday 2022
James McCormick, VP of Marketing at Contentsquare, shares the four trends that retailers should build into their 2022 ‘sales season’ plans.
ECA Staff
November 2, 2022
Technology
How to build app experiences your customers won’t forget
Research shows that users try out apps and delete the ones that fail to engage within the first three to seven days, writes Jo Eckersley, CEO of Bubbl…
ECA Staff
October 24, 2022
