Interviews, insight & analysis on Ecommerce

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Teaming your way through economic difficulty

Thomas Peham, VP of Marketing at enterprise CMS Storyblok explains why a multidisciplinary team approach can help drive innovation and improve efficiencies… 

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Top 5 CRM challenges facing brands

In the ever-evolving landscape of customer relationship management (CRM) and customer experience (CX), brands are facing an array of challenges, writes Chris Smith, Principal Consultant for CX & Technology at Team ITG…

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Record online clothes sales defy cost of living crisis

Shoppers defied the cost of living crisis to hit online clothes shops at record levels through the first half of 2023 as, according to analysis of the ONS’ retail sales data from global circularity experts Reconomy…