Interviews, insight & analysis on Ecommerce

Opinion

Technology

Today’s most in-demand digital skills

COVID-19 has impacted the way businesses operate like never before, and while some businesses are facing disaster in the current situation, others are seeing unprecedented demand for their products or services.

Customer Experience

The new rules of customer feedback – post-COVID-19

We’re currently dealing with the biggest retail shake-up in a century. Lockdown, isolation and staying local mean that new customer experience priorities are emerging.