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Ecommerce Age

How do we solve the issues with lockers?

September 28, 2023

We’ve all seen the banks of parcel lockers that we’ve all seen outside supermarkets and train stations. They are clearly a sensible idea, and one that I’ve been more than willing to use, but I’m very rarely given the option to do so when ordering goods online. Part of the problem, according to Gary Winter, VP of global strategic initiatives for parcel lockers at Quadient, is that they are invariably linked to a single delivery firm – such as Amazon or InPost – and this limits traction.

How do we solve the issues with lockers?

September 28, 2023

We’ve all seen the banks of parcel lockers that we’ve all seen outside supermarkets and train stations. They are clearly a sensible idea, and one that I’ve been more than willing to use, but I’m very rarely given the option to do so when ordering goods online. Part of the problem, according to Gary Winter, VP of global strategic initiatives for parcel lockers at Quadient, is that they are invariably linked to a single delivery firm – such as Amazon or InPost – and this limits traction.
Ecommerce Age

Glynn Davis: a new dawn for ecommerce

Glynn Davis is one of the UK’s most knowledgeable and experienced retail journalists and Ecommerce Age’s new monthly columnists.

Justin Pearse April 30, 2021
Ecommerce Age

Humans vs. AI – can you tell the difference?

As consumers quickly adapt to getting help from their personal assistants, it is leading to a shift in consumer behaviour. Recent research found that nearly a third (30%) of consumers that own smart devices use them to shop and order from.

Justin Pearse April 29, 2021
Ecommerce Age

Maximising technology to optimise customer experience

A successful ecommerce site will also ease the purchasing process: from identifying a product, and checking it’s in stock, through to buying it and having it delivered to your home at a convenient time.

Justin Pearse April 29, 2021
Ecommerce Age

Break the border: cross-border ecommerce flourishes

Crises like Covid cause countries and their people to look in rather than out, as you might expect as this all comes down to the health of each and everyone else. But this inward thinking can extend to all areas of life and business, with the result that opportunities available now and after the crisis can be missed.

Justin Pearse April 29, 2021
Ecommerce Age

The rebirth of local marketing

Control vs Exposed (CvE), Just Eat, Boots, RoC Skincare International, A-Plan Insurance, and Made.com discuss how brands can best use local marketing to better engage with consumers.

Justin Pearse April 29, 2021

Life on the digital high street

The future of the High Street retailer looks challenging, but we plan to dig out and share stories and lessons from those traditional retail businesses adapting and pivoting their way back to growth.

Justin Pearse April 29, 2021
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