Ecommerce Age
New survey reveals online fraud disconnect between retailers and shoppers
New European and US data
Andy Oakes
August 19, 2021
online retail
Ecommerce Age
The ECA Q&A: Robin Phillips, CEO of Watch Shop and LuxEcom
Glynn Davis, our regular columnist and founder of Retail Insider sits down with Robin Phillips, CEO of Watch Shop and LuxEcom.
Eleanor Oakes
August 17, 2021
Ecommerce Age
The returns blackhole: Why poor returns communication risks future retail sales
Returns are a growing problem for retailers that continue to see them as an opportunity rather than a threat, says Julian Krenge, Co-founder and CTO at parcelLab.
Eleanor Oakes
February 26, 2021
Ecommerce Age
eBay UK reveals ‘surprising’ online shopper insights to aid brand sales
“Face masks” and “jewellery”, “cot” and “headphones”, “tyres” and “speakers” are three of the unusual keyword combinations that online shoppers have been using this year, according to a report from eBay Ads UK.
David East
November 18, 2020
Ecommerce Age
High street hesitation has driven shoppers to digital channels – here’s how brands can thrive
Izabela Catiru, Product Manager, ChannelAdvisor, shares advice on how brands can set themselves up to provide outstanding online customer experience.
Eleanor Oakes
November 6, 2020
Ecommerce Age
High street hesitation has driven shoppers to digital channels – here’s how brands can thrive
By Izabela Catiru, Product Manager,
Justin Pearse
November 4, 2020
Ecommerce Age
Maximising Q4 success on Amazon
OMG Transacts top five tips to ensure your business is ready for the expected traffic and sales increase in Q4 on Amazon.
Eleanor Oakes
September 10, 2020
Ecommerce Age
8 tips for improving the customer experience in the new Covid-19 world
How to ensure you benefit in the short and long-term from more sales, fewer WISMO calls and happier customers in the Covid-19 world
Eleanor Oakes
June 18, 2020
Ecommerce Age
Data freshness is a lifeline for marketers
Why it’s time for marketers to focus on fresh data.
Eleanor Oakes
June 18, 2020
Ecommerce Age
How retail brands should embrace the new (ab)normal
Although we may not know exactly what the future holds, we do know that COVID-19 is ushering in a new era for retail brands.
Eleanor Oakes
June 15, 2020
Ecommerce Age
How retailers can make a lasting impression on UK consumers
COVID-19 has rapidly driven online service providers to embrace innovation and prioritise customer experience to build more personal, engaging, and positive customer relationships
Eleanor Oakes
June 11, 2020
Ecommerce Age
Covid-19 & Beyond: Lessons for a strong post-pandemic retail sector
As every business gets to
Justin Pearse
May 12, 2020
