Charlie Casey, CEO and Co-founder of LoyaltyLion, shares six key steps to give retailers the best chance of driving customers through to loyal insider status this year and beyond.
parcelLab will enable New Look to provide direct and personalised communications to online customers.
Dimitri Kyprianou, Managing Director at Go Inspire CX, asks how retailers will walk the tightrope between customer acquisition and retention in the harsh months ahead?
A combination of events over the past few years – ranging from COVID-19 to Brexit and the war in Ukraine – have left UK consumers facing inflationary pressures few have experienced in their lifetimes, writes James Hall, Commercial Director, Doxim…
Six top tips to improve your loyalty program
New Digital Age interviews Prospect
