According to a new VCCP Collaborative report, post-Covid rebound Britain is redrawing the nation into new ‘tribes’ along complex psychological lines, with major long-term impacts on consumer behaviour.
Julien Rio, Senior Director of Marketing at RingCentral, shares a two tired approach to help customer service succeed in the festive period.chrs
Gordana Buccisano discusses her new role as Chair of the World Media Group, and talks through how she’s planning out their three year strategy.
Compared to previous years, the hospitality industry of 2020 is almost unrecognisable.The industry faces new challenges but also new opportunites for change
From Psychology Today to Forbes, people have been looking at whether working from home favours extroverts or introverts more.
Why B2B brands are looking to humanise their marketing models, the challenges they face, and how they are doing it successfully.
As the coronavirus pandemic has
COVID-19 has impacted the way businesses operate like never before, and while some businesses are facing disaster in the current situation, others are seeing unprecedented demand for their products or services.
We’re currently dealing with the biggest retail shake-up in a century. Lockdown, isolation and staying local mean that new customer experience priorities are emerging.
How to ensure you benefit in the short and long-term from more sales, fewer WISMO calls and happier customers in the Covid-19 world
Why it’s time for marketers to focus on fresh data.
Although we may not know exactly what the future holds, we do know that COVID-19 is ushering in a new era for retail brands.
