Interviews, insight & analysis on Ecommerce

covid-19

Strategy

What’s next for hospitality?

Compared to previous years, the hospitality industry of 2020 is almost unrecognisable.The industry faces new challenges but also new opportunites for change

Technology

Today’s most in-demand digital skills

COVID-19 has impacted the way businesses operate like never before, and while some businesses are facing disaster in the current situation, others are seeing unprecedented demand for their products or services.

Customer Experience

The new rules of customer feedback – post-COVID-19

We’re currently dealing with the biggest retail shake-up in a century. Lockdown, isolation and staying local mean that new customer experience priorities are emerging.