Interviews, insight & analysis on Ecommerce

Strategy

Strategy

Competing with low consumer confidence

With a perfect storm gathering, how can online retailers overcome supply problems and continue to appeal to the right demographics in the age of consumer hesitation? Karel Schindler, CEO at ROI Hunter offers his opinion…

Strategy

Social commerce in the face of consumer mistrust

With ecommerce businesses generating over £500bn worth of sales worldwide through social commerce this year, there’s a clear opportunity for retailers to expand into a new channel of commerce, but what’s the catch? 

Strategy

It’s time to unleash retail loyalty

Dimitri Kyprianou, Managing Director at Go Inspire CX, asks how retailers will walk the tightrope between customer acquisition and retention in the harsh months ahead?