Brands are looking for ways to ensure customer satisfaction even during peak season, whether it be post-purchase communications, in-store experiences, and personalised recommendations. One crucial aspect that many retailers are overlooking holds immense potential for revenue retention and customer satisfaction: returns.
Brands are looking for ways to ensure customer satisfaction even during peak season, whether it be post-purchase communications, in-store experiences, and personalised recommendations. One crucial aspect that many retailers are overlooking holds immense potential for revenue retention and customer satisfaction: returns.
Emanuele Rossi is Head of
Alistair Cansdale is Head of
Gordana Buccisano discusses her new role as Chair of the World Media Group, and talks through how she’s planning out their three year strategy.
By Izabela Catiru, Product Manager,
By Richard Robinson, Managing Director
By Rob Delijani, Senior Director
Despite retail brands in the
Mark Jervis, UK Director at dotdigital
Compared to previous years, the hospitality industry of 2020 is almost unrecognisable.The industry faces new challenges but also new opportunites for change
From Psychology Today to Forbes, people have been looking at whether working from home favours extroverts or introverts more.
Tejesh Adavi is Head of
Brands including Reckitt Benkiser, Pet
