Interviews, insight & analysis on Ecommerce

Logistics

How do we solve the issues with lockers?

September 28, 2023

We’ve all seen the banks of parcel lockers that we’ve all seen outside supermarkets and train stations. They are clearly a sensible idea, and one that I’ve been more than willing to use, but I’m very rarely given the option to do so when ordering goods online. Part of the problem, according to Gary Winter, VP of global strategic initiatives for parcel lockers at Quadient, is that they are invariably linked to a single delivery firm – such as Amazon or InPost – and this limits traction.

How do we solve the issues with lockers?

September 28, 2023

Logistics

How do we solve the issues with lockers?

Andy Oakes September 28, 2023

Logistics

Resolving the ramifications of rampant returns

Fashion retailers should look to adopt Big Data strategies and analyse customer shopping behaviour in detail to understand the reasons behind high return rates.

Andy Oakes July 19, 2023

Logistics

Solving the retail staff engagement crisis: Why the key lies in digital transformation

From supply chain disruption to inflationary pressures and cost of living crises, it has been far from smooth sailing for retailers, who now have another pressing issue to contend with: the staff engagement crisis.

Eleanor Oakes July 3, 2023

Logistics

bp retail site customers to benefit from convenient parcel delivery with InPost partnership

InPost the automated parcel machine (APM) service provider has announced that after a successful trial, InPost Lockers will be rolled out at approximately 300 bp service stations across the UK. Prominent locations include Wandsworth, Glasgow, Ashford and Brentwood.

Eleanor Oakes June 13, 2023

Logistics

Uncertainty ahead: Why getting returns right will strengthen your bottom line

Being strategic with your returns process will entail both fewer instances of returns and cost savings on reverse logistics to strengthen your bottom line.

Eleanor Oakes May 30, 2023

Logistics

Getir launches ‘Europe’s biggest’ quick commerce store network

Getir has launched ‘Europe’s biggest’ store network for fast grocery delivery, thanks to its acquisition of Gorillas at the end of 2022.

Tyrone Stewart April 13, 2023

Logistics

The demand for clearance stock: How retailers can make a return on customer returns

What retailers are learning is that inventory that would ordinarily take up warehouse space, or otherwise discarded via landfills, can now be put back into use via B2B online auctions

Andy Oakes March 27, 2023

Logistics

Inpost reaches 5000 parcel locker milestone

InPost, Europe’s leading automated parcel machine (APM) service provider, has today announced that it has successfully deployed its 5,000th locker unit in the UK

Eleanor Oakes March 14, 2023